top of page
terms and condition, our beliefs

Our Terms and Conditions

Terms and Conditions

The site pawfectgiftbox.com is owned by Pawfect Gift Box. Throughout the site, the terms “we”, “us” and “our” refer to Pawfect Gift Box. By using this site, and/or purchasing from this site, including the consumption of any information presented on the site, you accept and agree to be bound by the terms and conditions (“Terms of Service”, “Terms”), policies and notices published on the site. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any changes to the site, including changes to the site’s online shop, are subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by updating or changing our website. It is the user’s responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Returns Policy

We operate a 30-day return policy. To request a return, contact us at Pawfectgiftbox@gmail.com. Items sent back to us without first requesting a return will not be accepted.

 All returnable items need to be received within 30 days of delivery. For your return to be eligible, the product must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.

 You are liable for postage costs associated with a returned item unless we have agreed otherwise.

 Damages and issues: Please check your item as soon as it is delivered and contact us immediately if the item is defective, damaged or if you receive the wrong item.

 Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. We cannot accept returns on sale items or gift cards.

 Exchanges: If you would like to exchange an item, we’d recommend that you request a return on the item you have, and once the return is accepted, make a separate purchase for the new item.

 Refunds: Once we have received and checked your returned item, we will let you know if the refund has been approved. If approved, you will be automatically refunded on your original payment method. Please note that it may take a number of days for your bank or credit card company to process the refund and for it to appear in your bank account.

  1. General

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You accept that your data (excluding credit card information), may be transferred unencrypted and adapt over various connecting networks or devices. Credit card information is always encrypted during transfer over networks.

  • You agree not to copy or duplicate, sell, or resell, or exploit any part of the Service or site, without written permission by us.

  • By agreeing to these Terms of Service, you represent that you are at least a minimum age of 18 years, or that you have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorised purpose.

  • In using the Service, you may not violate any laws in your jurisdiction (including but not limited to copyright laws).

  • You must not compromise the site in any way, including the use of malicious files or code, or anything of a destructive nature.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Information Accuracy

  • We are not responsible if the information on this site is inaccurate, incomplete, or out-of-date. The content on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the content on this site is at your own risk.

  • We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions. This may include but is not limited to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

  • We undertake no obligation to update, amend or clarify information in the Service, including without limitation, pricing information, except as required by law.

3. Pricing

  • We reserve the right to change product prices without notice.

  • We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

4. Products

  • Product quantities may be limited and are subject to our Returns Policy.

  • All products are displayed on our site as accurately as possible. We are not responsible for how accurately the product images are displayed on your device.

  • We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on an individual basis.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • All products, including product descriptions and product pricing, are subject to change at any time without notice, at our sole discretion.

  • We reserve the right to discontinue any product or product offer at any time.

  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

5. Billing and account information

  • We reserve the right to refuse, change or cancel any order you place with us. This may include orders placed by the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

    For more detail, please see our Returns Policy.

6. Third-party tools

  • We reserve the right to use third-party tools on the site, of which we neither monitor nor have any control nor input.

  • You acknowledge and agree to our use of third-party tools without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party tools.

  • Any use by you of third-party tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

  • We may, in the future, offer new services and/or features on the site, including new third-party tools. Such third-party tools shall also be subject to these Terms of Service.

7. Third-party products and services

  •  Certain content, products and services available via our Service may include materials from third parties. We accept no liability or responsibility for third-party materials, their content or accuracy, or for any other materials, products, or services of third parties.

  • We are not liable for any harm or damages related to the purchase or use of third-party goods, services, resources, content, or any other transactions made in connection with any third parties. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

8. User comments and submissions

  • If at our request, you send us the information (for example, competition entries) or without our request you send us any information, whether online, by email, by post, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

9. Personal information

  • All personal information submitted on our site is governed by our Privacy Policy.

  • For more detail, please see our Privacy Policy.

10. Prohibited uses

  • In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Disclaimer of warranties and limitation of liabilities

  • We do not guarantee or warrant that your use of the Service will be uninterrupted, reliable, accurate, secure, or error-free.

  • We reserve the right to cancel or withdraw the Service at any time, for any period, without notice to you.

  • You agree that your use of the Service is your sole responsibility.

  • The service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

  • In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some regions or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such regions or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Pawfect Gift Box and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable solicitor’s fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

13. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable provision shall be deemed to be severed from these Terms of Service, which shall not affect the validity and enforceability of any other remaining provisions.

14. Termination

  • These Terms of Service are effective unless they are terminated by either you or us. You may terminate these Terms of Service at any time by discontinuing use of our site or by notifying us that you no longer wish to use our Services.

  • The obligations and liabilities of all involved parties incurred before the date of termination shall survive the termination of this agreement for all purposes.
    We may terminate this agreement at any time, without notice, if we suspect that you have failed to comply with any term or provision of these Terms of Service, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

15. Entire agreement

  • These Terms of Service and any policies published by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

  • Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

  • Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

16. Governing law

These Terms of Service and any separate agreements where we provide services and/or products to you shall be governed by in accordance with the laws of the United Kingdom.

17. Contact

If you have any questions about our Terms of Service, please send us an email to Pawfectgiftbox@gmail.com

bottom of page