FAQ

We offer Royal Mail Track 48 delivery service to the UK only, 2-4 working days. Need it Faster: We also offer Royal Mail Track 24 delivery service to the UK only, 1-2 working days. Please allow 1-2 working days processing time. Monday - Friday (excluding bank holidays) Orders taken during the weekend will be processed on the next working day. Free Royal Mail Track 48 Delivery Service on all orders over £75 Free Royal Mail Track 24 Delivery Service on all orders over £100 Please Note: We aim to get all orders out as soon as possible but during busy times, (Christmas) order processing times could be up to 1-3 working days. Local Collection: We are based in Westbury, Wiltshire and if you do not require an item to be posted then we can offer collection by appointment only. Please message if you require further information.

We are now taking pre-orders for Birthdays, Events and Christmas. We also offer bespoke gift boxes. If you require more than 10 gift boxes. You can email us to find out more. We offer a 10% discount off all bespoke orders of 10 or more gift boxes. This is ideal for all Doggy Day Care Businesses, Dog Grooming Businesses, Breeders and Rescue Centres looking for the ‘Pawfect Gift’

All our gift boxes are packed with shredding to protect the contents, sealed with tissue paper and a ribbon of your choice. All items will be posted in parcel bags to add extra protection during bad weather and transit. Free personalisation and gift note is also available at time of purchase.

Please tick the Subscribe to our Email box during checkout If you would like to subscribe to our Monthly Newsletters. Here you can check out our latest offers, news, giveaways and discounts for returning customers. Please note this is a new service we are working on so please bare with us while we get up an running!

Need it sooner! We are based in Westbury, Wiltshire and offer collection Monday to Saturday by appointment only. All items can be paid for during checkout or at time of collection. We accept cash payments, card payments and bank transfers. Please send us a message if you have any questions or wish to arrange a collection day.

Please send us a message if you require a bulk order of more than 10. All our gift boxes are made to order to ensure treats are packed fresh and have longer expiration dates.